all your questions!How do I book with UXCO ?
Who are we?
Welcome to UXCO ! Our clients are all members of the tribe.
Most of our customers are students, but all requests are considered.
Sharing an apartment is allowed in the UXCO properties (depending on the size of the flat).
Every information on your future apartment
To check if a UXCO accommodation is available, please go to the page of the concerned property and select the tab "Find an available accommodation".
You will find the monthly rent in the tab "available accommodation" of every property description page. The amount of administration fees and deposit are also provided.
You can visit the property at any time with an appointment with the manager of the residence:
You need to go on our website and chose the residence via our browser.
Select the apartment you would like to visit in the tab “Find your accommodation”.
Then click on the « visit » button and complete the form.
You can also visit without an appointment during “Open Day”s, organised for this purpose. Find the “Open Days” dates in the “Actuality” tab.
The UXCO properties are opened all year and the Suit’er can move in at any time (conditions apply according to the property and is subject to availability).
You can book your future apartment directly from our website. It is very easy and done in a few clicks. This service is free.
For any further information, check out our practical guide
July and August are the most requested arrival periods. There is no time limit but it is recommended to anticipate your request and quickly send your application to be in the top.
At the time of booking, you can transfer all necessary documents. You can also send documents by e-mail directly to the manager of the property. His (her) email address is on the description page of every residence.
If you are a foreign student, you do not need to translate your documents. You can submit the originals. This allows you to save the cost of a translation.
In this case, you can attach to your application a residential certificate from one of your parents. Do not hesitate to ask us for a standard letter.
No, it will not stop your reservation if you provide the proof as soon you get it.
No deposit is required upon booking. However administration fees have to be paid upon signing the lease.
For any inquiry or any booking, the property manager replies within 48 hours (weekends, holidays and bank holidays excluded).
The month of your arrival your rent will be prorated based on the number of days of occupancy.
I get my keys!
The status report is a document drawn between the member of the UXCO tribe and UXCO. It is filled when the member of the tribe arrives and when he leaves. Edited in multiple copies and given to each party, it must be kept for the entire duration of the lease.
The arrival status report with a new member of the UXCO tribe is established on the day of arrival, and not necessarily the day he signs the contract. At the arrival, the status report indicates the condition of the accommodation delivered to the member of the tribu.
At departure when the member of the UXCO tribe gives back the keys to UXCO the departure status report indicates in detail the condition of the accommodation at the end of the lease. The departure status report will allow the member of the tribe to show to UXCO that he took good care of the accommodation throughout the lease.
Every UXCO apartment is equipped with crockery. Linen is put in the apartment right before your arrival. Linen is changed for free every month.
APL? ALS? TGV? RTT?
For your housing assistance application you must provide the following documents:
· A photocopy of your identity card
· Proof of your student status
· Proof of your income or if you do not have any, please get a sworn statement that you have not received income from the previous year.
· Your bank details if you want to be the recipient of housing assistance.
· Your beneficiary number if you already have one.
Like many administrative procedures, case processing by the CAF takes time. UXCO recommends that you fill the housing assistance application as early as possible to take advantage as soon as possible.
Important! The first month rental is considered as a waiting period: housing allowance is not taken into account and therefore not paid during the first month of entry into the premises. The grant will be paid monthly at the beginning of the following month (the grant for September’s rent will be paid at beginning of October); starting from the first day of the month following the day you fit all the conditions to benefit from the grant. Example: if you move in on September 25th, you will benefit from the grant starting on October 1st (not from September 25th) and it will be paid at the beginning of November.
All our clients are entitled to a personalized housing assistance (APL or ALS). You will find all information linked to it in the « student rental budget » tab.
You can get the Locapass allowance. The Locapass advance is an aid that allows you to finance the deposit without interests and without charge; it is a repayable loan over a period of 25 months.
The recipient of housing assistance is the Member of the UXCO tribe (or UXCO on homes under agreement only).
Charges, taxes, insurance and guarantors
Monthly rent includes:
- Cold-water consumption
- Internet connection
- Access to the property facilities (fitness room, sauna…)
- The lending of appliances (vacuum cleaner, iron, « raclette », stove…)
- Common room usage (upon reservation).
« cc » stands for “charges comprises”, meaning “included charges”. Those charges are different depending on the residence. They are indicated on each page of the residences.
The deposit is a bit less than a monthly’s rent and could be given back in total when moving out (within a legal delay of one month after the departure) if no damage has been noticed.
The administration fees include the visit of the apartment and all the administrative actions (file, edition of the lease, and entry inventory status report. There are paid only once when the lease is signed.
A guarantor is a moral or physical person that commits to pay the rent and expenses of the Member of the UXCO tribe, if he/she is unable to meet his obligations. The guarantor needs to be economically solvent. He needs to have sufficient income to take on this responsibility. It is often expected an average monthly income of 3 times the rent.
The guarantor for the rent must be a resident in France for tax purposes. If you cannot have this kind of person as a guarantee, you can contact the manager of the concerned property whose details appear on the description page of the property, or the UXCO Team to find the right solution for your situation.
The rent must be paid before the 6th of every month. If the rent is not paid on the 6th, the legal department sends a first free reminder by mail. The second reminder is sent by mail on the 16th of the month and is charged 10€. The formal notice is sent on the 25th of the month by registered mail and is charged 30€.
Everything you need, where you need it to be!
Every UXCO apartment is equipped and furnished:
- A fully equipped kitchenette with furniture, fridge, electric or ceramic hob and sink
- A bathroom with shower (or bath), cabinet with sink and mirror, toilet and towel dryer (depending on the property)
- A sleeping area (with or without bedroom depending on the type of apartment) with a bed (different size according to the type and property), table and chairs, a desk, cabinets / shelves / cupboards with hanging rails, a bedside table.
Suitétudes accommodation is rented furnished. The member of the UXCO tribe are not allowed to remove the furniture from the apartment. However, they are free to move furniture in their apartment as they please. At the departure, everything will have to be placed as it was at the arrival.
There are plenty of things to do!
UXCO accommodation is rented furnished. The UXCO residents are not allowed to remove the furniture from the apartment. However, they are free to move furniture in their apartment as they please. At the departure, everything will have to be placed as it was at the arrival.
Every UXCO property (except for Arc en Ciel and Les Moulins) are equipped with internet either in Wi-Fi or with an Ethernet cable.
We work on the quality of this service and it is our pleasure to offer it for free to the member of the UXCO tribe.
LIFE IN RESIDENCE
Meetings and fun time guaranteed
Small pets are accepted in UXCO properties. A deposit will be requested to cover any possible damage.
Any short stay reservation request (less than a month) can be done by sending an email to firstname.lastname@example.org. We will offer special rate upon availability, property and seasonality.
The rules are posted in every property. For any further information please contact the property manager.
All UXCO properties are non-smoking. For reasons of cleanliness, safety and respect for the neighborhood, UXCO invites all member of the UXCO tribe to respect the rules. If cleaning or painting works were to be made because of the cigarette, the cost would be charged to the member of the tribe.
In every UXCO property, the manager is on duty and is also available by appointment. The duty hours are displayed and available in every property.
Even great things must come to an end...
If you wish to leave your apartment before the end of your lease, you must send your notice of termination in accordance with the statutory periods (1 month after UXCO receives your notice):
- by registered letter with acknowledgment of receipt
- or hand delivered to the manager of your residence.
You will receive a letter acknowledging receipt of your request.
You can keep your accommodation during the summer months. The rent is the same as during the rest of the year (depending on the property). Keeping your accommodation in the summer allows you to save new application fee and having to make new arrival and departure status reports.
If you are a member of the UXCO tribe and want to book in another property during an internship, administration fees will be free if there is no breach of contract (subject to availability).
The legal repayment of the deposit is one month after the end date of the one-month notice of the member of the UXCO tribe (if the departure status report is identical to the arrival status report). In the event that a re-invoicing is necessary, the reimbursement period can be up to 2 months.
All routine maintenance repairs are responsibility of the member of the tribe. Click here to read the 87-712 decree of August 26th, 1987 on maintenance repairs. Please note that all the necessary repairs made caused by an "abnormal" use of the accommodation are also the tribe member's responsibility.
The owner pays for major repairs, as well as those due to obsolescence, a construction defect or a force majeure:
- Re-roofing or waterproofing of the terrace
- Update of the electrical or plumbing
- Replacement of the boiler, the water heater, the hot water tank, the flush, the garden gate or garage ... (unserviceable through obsolescence)
- Replacement of very old wall papers or carpets
- Repairs related to construction defects.